Privacy Policy

What We Collect and When

When you submit a contact form through the site, we collect the information you provide, such as your name, email address, and message. This happens only when you voluntarily send it. Each time you visit the site, our web server automatically records your IP address, browser type and version, and the pages you view. This logging is standard for all web servers.

How to Request a Copy or Deletion of Your Data

If you want a copy of the personal data we hold about you, or wish to have it deleted, please use the contact page on the site. We will respond as required by Malaysian data protection law. We will verify your identity before processing any request. There is no charge for making a request, and we will act on it within the timeframes set out in the applicable legislation.

Who We Share Data With

We share anonymised analytics data with our analytics provider and may share server logs with our hosting provider. Both act only on our instructions and are bound by confidentiality. Your personal data is never sold to third parties. We do not share it for marketing or advertising purposes. Your information remains with us and our trusted service providers.

Why We Hold Each Type of Data

Contact form data is held solely to respond to your enquiry or request. Without it, we cannot reply to your message or address your concern. Server logs are kept to maintain the site's security, diagnose technical issues, and understand general traffic patterns. This helps us keep the platform stable and reliable for all visitors.

Cookies and What Happens If You Turn Them Off

The site uses cookies to remember your preferences and improve your browsing experience. These are small text files stored on your device. If you disable cookies in your browser, the site will still function, but some features—such as remembering your language choice or session—may not work as smoothly. You will not lose access to the main content.

How Long We Keep Records

Contact form submissions are retained only as long as needed to resolve your enquiry, and then deleted. In most cases, this is a few weeks. Server logs are kept for a limited period, typically up to several months, after which they are automatically deleted. We do not keep any data longer than necessary for the purposes stated.

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